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30
Day Money Back Guarantee
All Shared Hosting (Windows and Linux) and Ecommerce Web
Hosting plans include a 30 day money back guarantee. If
you are dissatisfied with your service for any reason,
you will receive a full refund if you cancel your account
within 30 days of the activation of your account.
Our refund policy does not apply to any additional items
or services; this includes but is not limited to POP accounts,
Real Audio®/Video® and MySQL. Also not included
are Domain Parking services, Domain Registration and Dedicated
services. No refunds are available after 30 days. In order
to cancel service, you must contact Hostik Billing Team
via email, fax, live chat or call at Toll-Free (877) 652-6738.
Hostik's billing representatives will assist you with
the cancellation process.
The 30 day money back guarantee does not apply to dedicated
servers, or any fees associated with these accounts.
Accounts cancelled/terminated by Hostik for violating
our Terms of Service do not qualify for the 30-day money
back guarantee. For example, if your account is cancelled
due to spamming, you will not be given any refund.
Please allow 4-6 weeks for refunds of check or money order
payments.
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